What Our Clients Say
– Helen from Warana
Today I had my new heat pump installed by Max and Nick. I wish to express my appreciation for their professionalism and courtesy. I found them both polite and easy to talk to. They did the installation professionally and time efficiently. Afterwards Max clearly explained the installation and running process to me, as well as the paperwork and the support of Todd’s Plumbing and electrical should I have any further inquiries. I am very pleased with their work and the manner in which they conducte
– Cynthia from Ormeau
As you are aware, we had our solar hot water and solar electricity system installed on our home last Friday. We’d just like to say how pleased we are with the job that was done and in fact we were quite impressed with the attitude of your tradesmen.They were really nice fellows and did a very neat job, looks great. Please pass on our compliments to the guys and be assured we will be referring Todd’s plumbing to several of our friends who have also been thinking of solar.
– Selwyn from Brisbane
I just wish to thank you for the Solar hot Water System you sold me. I must tell you it is the best thing I think, I have ever purchased. I have never, since installation had to turn on the electric element, and as you know it was late in the day when the installation was completed. I would like to take this opportunity to thank the installers ( very professional) and also the office staff. They were extremely helpful. All in all a pretty good package.
– Graham from Nerang
May I say that it has been a pleasure dealing with your company and the professional manner in which you have looked after my needs. Your Solar installation team warrants a special mention as to the approach and quality of their workmanship not often found sadly today.
– Jeff from Algester
My wife and I would like to commend the team you sent to our home last Friday to install our PV Panels. Last Friday it was raining and we really didn’t expect for your boys to turn up. You rang and advised that you were waiting for a “window”on the radar and then would send them over, 11am and it all happened. I can’t commend the guys highly enough. Both Brenden and Frank and their team worked through the rain without faltering, even refusing a cup of coffee so they could get the job done. A g
– Theresa from Calamvale
I would just like to thank you for all you have done for us with regards to our hot water tank. Your efficiency is commendable, follow up ( Kate especially) . We were so pleased the we were still under warranty. Special thanks to Anthony (hero of the year), who picked up on the very faulty tank and photographed and then followed through. We will definitely be recommending you guys in the future and calling you for all plumbing and electrical issues+.
I’d just like to take this opportunity to commend your electrician that you sent to our place this afternoon to look at our hot water system. It appears that the element had exploded and he said that if that is to happen, it happens within the first few months of installation, which was the case for us. So please ensure that management hears that he does an excellent job.
He also mentioned that your company does a PV solar clean and inspection service. We may be interested, would like to know roughly how much this costs and how long does it take??
Hi,My wife and I would like to thank you for your quick response to our call about our leaking solar hot water tank.
The problem was a ruptured tank and Craig installed a temporary system until the tank can be replaced,thankyou again
service like that is sadly lacking in this day and age.
I would just like to thank you and your on-call staff person Craig for a job well done. 18 months ago your staff installed our solar hot water system which ruptured into a waterfall last night around 2am. I immediately called your on-call plumber who talked me through what to do and what your company will do to re-instate hot water ASAP. To his word, Craig arrived at around 2pm today and installed a temporary electric system and we now have hot water and said the old solar system is still under warranty and will be replaced without charge. This is the type of old fashioned, people friendly, service that trainers talk about but companies rarely achieve. I would like to say Thank You to your team for being true to their word and delivering quality of service.
Dear Dave & Cheryl,
Just a short note to express my sincere thanks for your forthright and clear email that you sent to me to support our claim to the ‘building insurer’ for the repair of our almost-new kitchen that was damaged by water leaking from the defective hot water system while we were away for a month in Tasmania.
By identifying the hot water system as the source of the damage, leaking via the wall cavity behind the kitchen cabinets, your written statement helped to convince the assessor of the validity of our claim for the kitchen repair. Since then a building company rep has been to prepare a quote for the insurance company.
That decision by the insurer means a great deal to us as we spent a lot of money on the installing the new kitchen less than two years ago.
So thank you very much for taking the time and making the effort to assist us in this way.
Our new AquaMAX hot water system, now located outside, seems to be operating perfectly. Though a small unit, it seems to be more than adequate for our needs.