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Heat Pump Hot Water Repairs Bundall — One Crew, All Trades

Emergency Heat Pump Repair Available 24/7

If your heat-pump hot water unit drones at night, flashes mystery codes, or never gets past “lukewarm,” it’s not doing its job. From HOTA / Evandale Lake and the Gold Coast Turf Club to Upton Street trade units and the canal edges towards Sorrento, Todd’s Plumbing & Electrical finds the fault and fixes it properly—often the same day.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why Bundall calls us (real advantages)

  • Tri-trade in one visitplumber + electrician + refrigeration tech together

  • Instrumented diagnosis — airflow, coil temps, electrics, water-side flow; we measure, not guess

  • Fixed price up-front — you approve before the work starts

  • Keep-you-going optionselement-only mode (if fitted) or a temporary hot water unit while parts arrive

  • Strata & commercial friendly — lifts, loading bays and access paperwork handled; neat, quiet, tidy

Bundall field notes (what actually fails here)

  • River air + salt haze near Sorrento/Bundall Waters → matted coils, noisy fans, corroded fixings.

  • Event-night power blips around Aquis Park → controller clocks drift; units miss the off-peak window.

  • Warm plant rooms in mixed-use buildings → poor make-up air confuses defrost logic.

  • Tempering/NRV valve issues in older duplexes → “only warm” taps even when storage is hot.

  • RCD trips / buzzing relays → weak capacitors, moisture in control boxes, or the classic gecko/ant surprise.

We arrive ready for balcony units, side-path enclosures and tight service corridors around HOTA.

Mini case study — Evandale pocket in Bundall (near HOTA)

Symptoms: night drone + lukewarm showers + occasional “ice” icon.
Findings: The isolated was switching off and not coming back on.
Fix: We replaced the isolator with a new one..
Result: quiet running and steady ~55–60 °C storage without overnight thrash.

What we test (and prove)

  • Air side — coil condition, fan speed/amperage, airflow path, defrost behaviour

  • Refrigeration side — discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues

  • Electrical — supply quality, RCD operation, element/compressor draw, controller clock/program

  • Water side — inlet pressure, tempering valve performance, non-return, leaks, anode (where applicable)

  • Proof — outlet & storage temps + recovery time with photos/notes for strata or warranty

Same-day fixes we often complete

Coil clean & drain clear • fan motors/caps • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals.

Note: Control boards and compressors are usually order-only; we’ll set a safe temporary plan meanwhile.

Repair vs replace — straight talk

  • Repair when the tank is sound and the fault is a component (sensor, fan, cap, valve, element).

  • Replace when the cylinder is corroded, the compressor keeps faulting, or parts are obsolete. We’ll size a new heat pump to your household/tariff, install it, remove the old unit, and register warranties.

Brands we service in Bundall

Stiebel Eltron (WWK)Rheem (Ambiheat/HDc)RinnaiSanden EcoReclaim EnergyiStoreChromagenThermannDux AiroheatQuantum (older)

Quick pre-visit checklist

  • Photo of the unit’s rating/serial label

  • Any fault codes or flashing icons noted

  • Active leak? Turn off the isolation valve

  • Tripping? Leave the HWS breaker off until we arrive

Access & strata handled

Service lifts near HOTA, loading near Bundall Rd, balcony units along the canals—we liaise with managers, protect finishes and keep shared spaces clean.

Areas we cover from Bundall

Bundall • Sorrento • Benowa • Isle of Capri • Chevron Island • Surfers Paradise (west) • AshmoreSouthport

Book a repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Bundall Heat Pump FAQs

Can you coordinate with building management and lifts?

Yes—bookings, SWMS and access are part of our routine. We keep noise and mess to a minimum.

Water is only warm after event nights—why?

Power blips often shift the controller clock. We correct timers, confirm draw and recalibrate sensors.

The unit is loud and sometimes ices up—normal?

No. That points to airflow/defrost issues or a weak fan capacitor. We clean the coil, test the fan and verify defrost.

RCD keeps tripping—safe to keep resetting?

Leave it off. Trips can indicate moisture, a failing element/capacitor or board issues. We test safely and isolate the culprit.

Can you keep us going while parts are on order?

Often yes: enable element-only mode (if fitted) or install a temporary hot water unit.

We repair and service all heat pump brands

Finance Available


Your Trusted Local Solar Accredited Plumbers, Electricians & Gas Fitters For Over Two Decades

  • Same day service at no extra cost

  • All brands, makes and models

  • Get hot water today

  • Over 20 years in business

  • Solar accredited plumbers & elecricians

  • Fully insured

  • We have honesty & integrity

We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!

Five Star Service!

Hot Water System Repairs & Replacement Experts

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Solar Hot Water

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Submit your details or call 0482 080 423

Head Office

1/28 central Park Avenue, Ashmore, Qld, 4214

0482 080 423

1300 609 606

QBCC: 1126780

Electrical License Number: 71053

We accept cash, direct deposits, and all major CC's