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Heat Pump Hot Water Repairs Elanora — One Team, All Trades, Fixed Right

Emergency Heat Pump Repair Available 24/7

Between The Pines, Pine Lake, sea breeze off Tallebudgera Creek and leaf litter from hillside streets, Elanora can be tough on heat-pump hot water units. If yours drones at night, flashes mystery icons or never climbs past “warm,” Todd’s Plumbing & Electrical will find the fault and fix it properly — plumbing, electrical and refrigeration in a single visit. Same-day help is often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why Elanora homeowners book us (real advantages)

  • Tri-trade crew: licensed plumber + electrician + refrigeration tech together

  • Measured diagnostics (no guesswork): airflow, coil temps (non-invasive), electrics, water-side flow

  • Fixed price up front — you approve before tools come out

  • Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit

  • Strata/duplex friendly around Guineas Creek Rd, 19th Ave, KP McGrath Dr and hillside cul-de-sacs

Elanora field notes — why units struggle here

  • Sea haze + creek humidity near Pine Lake/Tallebudgera Creek mats evaporator coils → fans get loud, defrost drags.

  • Enclosed alcoves beside garages recirculate warm air → confused defrost, long run times.

  • Power blips around shopping/road works shift controller clocks → unit misses the off-peak window; mornings stay lukewarm.

  • Tempering/NRV valve drift in older duplex pockets off 19th Ave → storage is hot but taps feel tepid.

  • Pests & moisture in outdoor control boxes (classic SEQ) → intermittent RCD trips, buzzing relays, “ghost” codes.

  • Long two-storey pipe runs on sloped blocks → delays to hot at the tap; we set valves and verify recovery at fixtures, not just at the tank.

We plan for tight side paths, steep driveways and body-corp rules — with surface protection and tidy finishes.

Mini case study — townhouse near The Pines

Symptoms: The system had produced not hot water for 24 hours.
Findings: The electrican detected the system had no power issue so tested th heating compenents and found the issue was a faulty element.
Fix: Replaced the element with a better and more suitable brand.
Outcome: Consistent heating without issue.

Elanora Heat Pump Repair

Our tri-trade checklist (we prove it before we leave)

  • Air & refrigeration — coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise

  • Electrical — supply quality, RCD behaviour, element/compressor draw, controller clock/program integrity

  • Plumbing — inlet pressure, tempering valve + non-return performance, leaks, anode (where applicable)

  • Proof — outlet & storage temps and recovery time, with photo notes for owners/strata/warranty

Same-day fixes we often complete

Coil clean & drain clear • fan motors & capacitors • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals
Control boards and compressors are typically order-only; we set a safe temporary plan meanwhile.

Repair vs replace — straight talk

  • Repair when the tank is sound and the failure is a component (sensor, fan, capacitor, valve, element).

  • Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll specify a new heat pump sized for your household and tariff, install it, remove the old unit and register warranties.

Brands we service around Elanora

Stiebel Eltron (WWK)Rheem (Ambiheat/HDc)Rinnai Sanden EcoReclaim EnergyiStoreChromagen Thermann Dux AiroheatQuantum (older)

Quick pre-visit checklist (2 minutes)

  • Photo of the unit’s rating/serial label

  • Any fault codes or flashing icons

  • Active leak? Turn off the isolation valve

  • Tripping? Leave the HWS breaker off until we arrive

Access handled, no fuss

Shared driveways near The Pines, narrow side yards by Pine Lake, balcony units off Guineas Creek Rd — we liaise with managers, protect surfaces and keep common areas clean.

Areas we cover from Elanora

Book a heat-pump repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Elanora Heat-Pump FAQs

The unit hums through the night — normal?

No. Usually a clogged coil or weak fan capacitor. We clean the coil, test the fan/cap and verify defrost so it runs quietly.

Water is only warm after windy or grey days — related?

Often. If the controller clock drifted or sensors are off, recovery slips. We correct timers, verify draw and replace out-of-spec sensors.

RCD keeps tripping — keep resetting?

Leave it off. Trips point to moisture, a failing element/capacitor or a control-board issue. We test safely and isolate the culprit.

Storage shows hot but taps are tepid. Why?

Commonly a tempering valve mixing too cold. We test/replace, set a safe outlet temperature and confirm stability at fixtures.

Parts on order — will we have hot water?

Usually yes: element-only mode (if fitted) or a temporary hot water unit until parts arrive.

We repair and service all heat pump brands

Finance Available


Your Trusted Local Solar Accredited Plumbers, Electricians & Gas Fitters For Over Two Decades

  • Same day service at no extra cost

  • All brands, makes and models

  • Get hot water today

  • Over 20 years in business

  • Solar accredited plumbers & elecricians

  • Fully insured

  • We have honesty & integrity

We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!

Five Star Service!

Hot Water System Repairs & Replacement Experts

Roof Mounted
Solar Hot Water

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Submit your details or call 0482 080 423

Head Office

1/28 central Park Avenue, Ashmore, Qld, 4214

0482 080 423

1300 609 606

QBCC: 1126780

Electrical License Number: 71053

We accept cash, direct deposits, and all major CC's