Workmanship Guaranteed
Licensed & Insured
Upfront Fair Pricing
Finance Available
Emergency Heat Pump Repair Available 24/7
Sea haze from the Broadwater, breezes off the Coomera River, and tidy side-yard alcoves around Links Hope Island, Hope Island Marketplace, Santa Barbara Rd and Sickle Ave can nudge a heat-pump hot water unit off its game. If yours hums at night, shows mystery icons, or stalls at “warm,” Todd’s Plumbing & Electrical will sort it — plumbing, electrical and refrigeration on the same visit. Same-day help is often possible.
Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423
Tri-trade in one appointment — licensed plumber + electrician + refrigeration tech available
Measured diagnostics — airflow, coil temps (non-invasive), electrics, water-side flow — no guesswork
Fixed price first — approve the work before we start
Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit
Body-corp friendly for gated estates, marina villages and golf-side homes (access, SWMS, neat containment)
Salt haze + wind across Marine Parade
Coils matt over, fans get noisy, and defrost cycles stretch out.
Our move: deep coil clean, fan amperage & capacitor test, confirm defrost logic, clear drains.
Alcove installs beside garages
Warm recirculated air confuses defrost; unit runs long, still lukewarm.
Our move: improve airflow path, verify fan speed, re-site/duct where practical.
Power flickers around boating weekends
Controller clock drifts 30–60 mins → misses off-peak window.
Our move: correct timer/program, confirm element/compressor draw, stabilise schedule.
Tempering/NRV valves in older duplex rows
Storage is hot but tap temps are tepid or unstable.
Our move: test/replace valves, set safe outlet temp, prove stability at fixtures.
Pests & moisture in outdoor control boxes
Classic SEQ: “ghost” codes, relay buzz, RCD trips.
Our move: safe isolation, board/wiring inspection, replace compromised components, tidy seals.
Air & refrigeration — coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise
Electrical — supply quality, RCD behaviour, controller clock/program, element/compressor draw
Plumbing — inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)
Proof before we leave — outlet & storage temps + recovery time, with photo notes for owners/body-corp
Symptoms: System was over producing hot water then dumping excessive water.
Findings: The excessive hot water was not due to a faulty valve, with electrical test we discoved the isolator was not switching off.
Fix: Replaced the isolator with a quality suitable product.Outcome: No more over producing of hot water or excessive dumping.
Air & refrigeration: coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise
Electrical: supply quality, RCD behaviour, controller clock/program, element/compressor draw
Plumbing: inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)
Proof before we leave: outlet & storage temps and recovery time, with photo notes for owners/strata
Repair when the tank is sound and the fault is a component (sensor, fan, capacitor, valve, element).
Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll specify a new heat pump for your household/tariff, install it, remove the old unit and register warranties.
Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older)
Gated entries, marina boardwalks and balcony units near Sanctuary Cove/Hope Island Resort — we liaise with management, protect finishes and keep shared spaces clean.
Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve
Tripping? Leave the HWS breaker off until we arrive
Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.
Yes. We manage wash-water, protect surfaces and keep noise low. Body-corp paperwork and SWMS handled.
Often. Sea haze plus a shifted controller clock can cripple recovery. We clean the coil, correct timers and verify draw.
Leave it off. Trips usually point to moisture, a failing element/capacitor or a control-board fault. We test safely and isolate the culprit
Commonly a tempering valve mixing too cold. We test/replace and set a stable, safe outlet temperature.
Usually yes: element-only mode (if fitted) or a temporary hot water unit until parts arrive.
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
Fully insured
We have honesty & integrity
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!