
Expert Quantum Heat Pump Repairs
Does your Quantum heat pump system (Compact 150 L, 200 L, 270 L, 340 L, Split, Titan models) struggle with hot water, leak, constant cycling, or strange noises? Todd’s Plumbing & Electrical offers expert diagnostics, repairs and servicing across the Gold Coast.
- Specialists in Quantum heat pumps
- Dual-trade (plumbing & electrical)
- Upfront, transparent pricing
- Warranty-safe servicing
- Local, trusted business (20+ yrs)
- Same-day response
Quantum Heat Pump Overview & Specs
Understanding your Quantum heat pump helps in diagnosing and maintaining its efficiency.
System Components
- Models: Quantum domestic heat pumps include Compact 150, 200, 270, 340 & Split 270 / 340 / Titan models.
- Performance: Uses R290 refrigerant, designed to run down to –10 °C without needing electric boosters.
- Quiet operation: ~ 48 dB in many models.
- Warranty: 5 years for tank; 2 years for electric & refrigeration components.
- Scalability: Works with modular and manifold systems for larger demand installations.

What We Service
A Quantum heat pump draws ambient air via a fan over the evaporator coil. Key service focus: fan & coil, compressor, sensor & controller, valves, anode, relief / safety devices, drainage / condensate.
Common Issues with Quantum Heat Pumps
Some Quantum owners report their units running all night, then cutting out of hot water — possible refrigerant loss or thermostat drift. Here's what we fix.
No hot water / lukewarm
Sensor/thermostat failure, compressor not starting, refrigerant leak, restricted airflow, timer or supply issue. We check panel, wiring, sensor resistances, and airflow around coil.
PTR / Relief valve dripping
High pressure/temperature, worn valve, blocked drainage. We test relief, measure pressure, and replace the valve if required.
Frequent running / never stops
Ambient too cold, coil dirty/iced, control or sensor fault. We clean the coil, confirm defrost mode, and verify controller settings.
Noise / vibration
Fan bearing wear, debris, loose mounting, or compressor strain. We inspect the fan, tighten hardware, and clear debris.
Fault / error codes
Overtemp, overpressure, sensor or communication fault. We read codes, trace sensor wiring, and replace faulty parts.
Reduced efficiency / high power use
Dirty coil, scale, partial failure, booster overuse. We flush the coil, descale, and check heating cycle efficiency.
Our Repair & Service Process
We follow a strict, manufacturer-aligned process to ensure your Quantum heat pump is repaired safely and effectively.
Diagnosis
Error code scan, sensor, electrical & refrigeration diagnostics, airflow inspection.
Quote
Clear parts and labour options before starting any work on your system.
Repair / replacement
Faulty components swapped as needed with genuine or compatible parts.
Commissioning
Test system, check safety, and validate performance.
Advice
Tips for timer/off-peak setup, airflow, and ongoing maintenance.
What We Service
- Diagnostic & quote
- Sensor / controller repair
- PTR / relief valve replacement & safety test
- Full service / maintenance
- Major module work (compressor, coil) — quoted on inspection
Why use a dual-trade team?
Heat pumps are 50% plumbing and 50% electrical/refrigeration. Standard plumbers often can't legally test the sensors, PCB, or compressor wiring. Standard electricians can't legally replace the valves or tank.
Todd's Plumbing & Electrical sends technicians qualified in both, meaning we diagnose the whole system and fix it in one visit.
Quantum heat pump repairs FAQs
Common questions about Quantum heat pump servicing and issues.
No Hot Water? We Can Help!
Speak with our local Gold Coast team now. Same-day service available to get your hot water back on.
Need Your Quantum Heat Pump Fixed Fast?
Get a free quote today. Our licensed plumbers and electricians are ready to get your hot water running again.

"Great working with the team from Todd's Plumbing. The service was excellent, communication was easy, and all of our hot water issues were fixed promptly and professionally."
- Jamie-Lee de Jager
- Same Day Service
- Fixed Upfront Pricing
- Licensed & Insured
- Quantum Specialists
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