Do you repair WWK 222H and WWK 302H models?

Yes. We diagnose and repair WWK series units following Stiebel Eltron diagnostic flows for E1–E7 faults and component checks.

Do you handle Stiebel Eltron warranty repairs?

We handle all out-of-warranty service and repairs. For warranty cases, Stiebel Eltron Australia can provide authorised technicians.

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Stiebel Eltron Heat Pump Repairs & Servicing Gold Coast

Gold Coast’s Stiebel Eltron Experts in Hot Water Systems

If your Stiebel Eltron WWK heat pump is giving lukewarm water, dripping from the PTR valve, showing error codes, or the fan runs but no heat is produced, Todd’s Plumbing & Electrical can help.
We specialise in same-day diagnostics, repairs and preventative servicing for Stiebel Eltron WWK 222 (H), WWK 302 (H), and WWK 303 (H) systems across the Gold Coast.

📞 Call 0482 080 423 for fast help — or request a quick quote online.

Why choose Todd’s

Experienced with WWK series — 222 (H), 302 (H), 303 (H) and earlier integrated models (also OEM re-badged units).
Dual-trade techs — licensed plumbers + electricians in one visit
Genuine parts or OEM-compatible repairs using approved methods
Warranty-safe process in line with Stiebel Eltron service guidance
Local, family-owned, 20 + years servicing hot water systems on the Gold Coast

Stiebel Eltron WWK Series at a glance (what we service)

Integrated air-source heat pump + storage tank (220–300 L) — no separate outdoor unit.
Quiet operation (≤ 45 dB A) with R134a refrigerant and COP ≈ 3.8–4.2 @ 20 °C ambient.
Operating range −5 °C to +42 °C with auto-defrost control.
PTR valve set ≈ 1000 kPa, expansion control ≈ 850 kPa.
Models feature overheat, defrost, sensor & compressor protection and LED error codes (E1–E7).

We service sensors / thermistors & PCB, fan / evaporator coil, compressor & electrics, PTR & expansion valves, anodes & tank integrity, and condensate drainage.

Common Stiebel Heat Pump Problems We Fix

Symptom	Likely Cause	What We Do
No hot water / lukewarm	Sensor fault, compressor not engaging, refrigerant loss, restricted airflow, timer or supply issue	Read codes, test sensors, verify wiring and supply, clean coil, reset controls
PTR valve dripping	High pressure / temperature, worn valve, blocked drain	Test valve and pressures, replace if needed, confirm drain routing
Runs constantly / short cycles	Low ambient, dirty coil, control fault	Clean coil, check defrost, verify controller settings
Noise / vibration	Fan bearing wear, debris, loose mounts, compressor strain	Inspect fan, tighten hardware, clear debris
Error codes E1–E7	Temperature sensor, high pressure, fan motor, defrost or compressor fault	Follow Stiebel service flow; replace sensor/PCB or reset system
Reduced efficiency / high bills	Dirty coil, scale, partial heat-pump failure	Flush coil, descale, verify heat pump cycle

Our repair & service process

Diagnosis — error-code scan, electrical tests, sensor resistance check, coil and airflow inspection, pressure tests
Clear quote — all findings and options explained before work
Repair — genuine or OEM-compatible parts, warranty-safe methods
Commissioning — test temperature, pressure, safety devices, off-peak timers
Owner tips — airflow clearance, maintenance intervals, off-peak advice

Repairs Guide

Diagnostic & quote
Sensor/PCB/element repairs
PTR valve replacement & safety test
Annual preventative service
Major components or retrofit to a new heat pump — quoted after inspection
Final price depends on model condition, parts availability and site access.