Do you repair Thermann HP170, HP280 and HP300 models?

Yes, we service all integrated and split systems, including CO₂ and hybrid models sold through Reece Plumbing.

Do you handle Thermann warranty work?

We perform all out-of-warranty repairs and can guide you to Reece’s authorised Thermann service agent for in-warranty issues.

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Thermann Heat Pump Repairs & Servicing Gold Coast

Gold Coast’s Thermann Heat Pump Hot Water Specialists

If your Thermann heat pump is showing error codes, leaking water, not heating, or the fan runs but no hot water is produced, Todd’s Plumbing & Electrical can help.
We provide same-day diagnostics, repairs, and preventative servicing for the Thermann HP170, HP280, and HP300 models, as well as Thermann re-branded Reclaim CO₂ and Stiebel Eltron-style systems.

📞 Call 0482 080 423 for fast help — or request a quick quote online.

Why choose Todd’s

Experienced with all Thermann heat pump systems — including Thermann 170L, 280L & 300L integrated models, and Thermann X Hybrid / CO₂ split systems sold via Reece Plumbing.
Dual-trade technicians — licensed plumbers + electricians handle both water and power in one visit.
Genuine or OEM-compatible parts and warranty-compliant service methods.
Transparent quotes and no hidden fees.
Family-owned Gold Coast business with 20+ years experience in hot water systems.

About Thermann Heat Pumps

Thermann is an Australian brand sold through Reece Plumbing and backed by multiple OEM suppliers (including Reclaim, Midea, and Stiebel Eltron). The popular Thermann 280 and 300L integrated units use R134a refrigerant, while the CO₂ split system (Reclaim variant) uses R744 (CO₂) for high efficiency.

Operating range: –5 °C to +43 °C, with auto-defrost and in-tank backup element for extreme cold conditions.

We service:

Compressor and refrigerant circuit
Fan motor and evaporator coil
Thermistors and sensors
PTR / expansion valves
Anode rod and tank integrity
PCB, capacitor, wiring and supply

Common Thermann Heat Pump Problems We Fix

Symptom	Likely Cause	What We Do
No hot water / lukewarm	Sensor or PCB fault, compressor not engaging, refrigerant loss, blocked airflow, tariff or timer issue	Read error codes, test sensors, verify wiring, clean coil, reset controller
PTR valve dripping	Excess pressure or temperature, worn valve, blocked drain	Test and replace PTR, confirm pressures and drainage
Runs constantly / short cycles	Cold ambient, dirty/iced coil, faulty sensor, incorrect timer	Clean coil, test defrost mode, reconfigure control settings
Noise / vibration	Fan bearing wear, debris, loose mounts, compressor strain	Inspect fan and casing, clear debris, secure components
Error codes (E1–E7, P1, P4, P6)	Temperature or pressure sensor faults, defrost issues, PCB or compressor fault	Follow Thermann service chart, test components, replace faulty parts
Reduced efficiency / high bills	Dirty coil, scale build-up, booster element overuse	Flush and clean coil, descale tank, optimise cycle and timers

Our Service Process

System inspection — read fault codes, test sensors, check refrigerant, airflow, and drainage.
Clear explanation & quote — no hidden surprises.
Professional repair — OEM or compatible parts installed to manufacturer standard.
Commissioning — pressure/temperature verification, safety valve tests, off-peak timer setup.
After-service advice — maintenance and power-saving guidance.

Repairs Guide

Diagnostic & quote
Sensor/PCB/element repairs
PTR valve replacement & safety test
Annual preventative service
Major components or retrofit to a new heat pump — quoted after inspection
Final price depends on model condition, parts availability and site access.

Areas We Service

We provide Saxon heat pump repair and servicing throughout the Gold Coast & throughout SEQ, including:
Southport, Labrador, Arundel, Parkwood, Helensvale, Hope Island, Coomera, Pimpama, Runaway Bay, Biggera Waters, Benowa, Bundall, Broadbeach, Mermaid Waters, Burleigh Heads, Burleigh Waters, Varsity Lakes, Robina, Carrara, Nerang, Mudgeeraba, Elanora, and Palm Beach.

Wherever you are on the Gold Coast — we’re nearby and ready to help.

Get your hot water back today

📞 Call Todd's Now: 0482 080 423

Don’t put up with cold showers or constant error codes — we’ll diagnose, repair and optimise your Thermann heat pump hot water system fast.

Same day service
All brands and models serviced
Upfront fair pricing
20+ years local experience
Fully licensed and insured
Workmanship guaranteed

Todd's plumbers and electricians are qualified and licensed experts in all aspects of heat pump repairs.

If it can't be fixed we can supply a new system from as little as $24 a week

FAQs

Do you repair Thermann HP170 / HP280 / HP300 models?

Yes — we service all integrated and split systems including the 170L, 280L, and 300L variants, as well as CO₂ and hybrid models sold through Reece.

Why is my Thermann heat pump constantly running?

Often due to a dirty or iced coil, faulty defrost sensor, or compressor strain in cold weather. Cleaning and recalibrating usually restores normal cycling.

Do you handle warranty claims?

If your unit is under warranty, we can help diagnose and direct you to the authorised Thermann/Reece service agent. We perform all out-of-warranty repairs.