Do you repair Chromagen HP170 and HP280 heat pumps?

Yes. We diagnose error codes (e.g., E0/E1/E4/E5/E8), test sensors and controllers, and repair fan/compressor, booster and valves.

Why is my Chromagen heat pump only giving lukewarm water?

Common causes include sensor or thermostat faults, restricted airflow across the coil, low refrigerant, or booster element issues. We test and fix the root cause.

The PTR valve drips constantly — is that normal?

Occasional discharge is normal. Continuous flow usually means high pressure/temperature or a worn valve. We test and replace if required.

Do you configure ECO/Hybrid/E-Heater modes and timers?

Yes. We optimise modes and timers for performance and off-peak tariffs, and verify operation after repairs.

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Chromagen Heat Pump Repairs & Servicing Gold Coast

Gold Coast’s Chromagen (Midea) Heat Pump Specialists

If your Chromagen heat pump is showing an error code (E0/E1/E4/E5/E8), only delivering lukewarm water, constantly dripping at the PTR valve, or running all day, we can help.
Todd’s Plumbing & Electrical provides same-day diagnostics, repairs and preventative servicing for Chromagen HP170 / HP280 (Midea) all-in-one heat pump hot water systems across the Gold Coast.

📞 Call 0482 080 423 for same-day service
or request a free quote online.

Why choose Todd’s

Chromagen/Midea specialists — deep experience with HP170 (170 L) & HP280 (280 L)
Dual-trade techs — licensed plumbers + electricians in one visit
Same-day response across most Gold Coast suburbs
Fixed, upfront pricing (no surprises)
Warranty-safe methods following Chromagen service guidance
Local, family-owned, 20+ years of 5-star service

Common Chromagen Heat Pump Issues We Fix

Error codes on the controller
- E0 (upper tank sensor/T5U), E1 (lower tank sensor/T5L)
- E4 (evaporator temp/T3), E5 (ambient temp/T4)
- E8 / element/thermostat related after E-heater activates
  We test sensor resistances, wiring to the PCB, and replace faulty parts as needed. resources.chromagen.com.au
No hot water / lukewarm water
Sensor/thermostat faults, restricted airflow over the coil, low ambient driving E-heater constantly, or refrigerant/element issues. We verify operating mode, timers and booster function. resources.chromagen.com.au
Unit runs constantly / short cycles
Dirty or iced coil, blocked air path, low ambient operation, incorrect mode/timer settings, PCB or sensor faults. resources.chromagen.com.au+1
PTR (TPR) valve dripping
Some discharge is normal; steady flow points to high pressure/temperature or a worn valve. We test/replace valves and confirm relief settings (1000 kPa on HP170/HP280). resources.chromagen.com.au
Noise & vibration
Fan/bearing wear, debris on the evaporator, compressor start issues — we clean, realign and replace components as required.

How Chromagen Heat Pumps Work (what we service)

Chromagen’s all-in-one (Midea) heat pumps use a fan, evaporator, compressor and tank-wrapped condenser coil to transfer heat from air into water, with ECO / Hybrid / E-Heater modes. They operate down to ~5 °C in ECO, and −20 °C to +45 °C with electric boost; the controller can auto-switch to E-Heater below ~5 °C. We service sensors, controller/PCB, fan & coil, compressor, booster element, anode, PTR/exansion valves, drainage & condensate. Specs include R134a refrigerant, 48–49 dBA, and max water temp 60–65 °C (model-dependent).

Our Repair & Service Process

Diagnosis — read error codes, electrical tests, sensor resistance checks, airflow/coil inspection, pressure & safety tests
Quote — clear options and parts before any work
Repair — genuine/compatible parts; no shortcuts
Commissioning — verify temperature/pressure, set modes/timers, leak & safety checks
Care tips — simple settings to cut bills and extend system life

Typical Service

Diagnostic & quote
Sensor/thermostat/controller repairs
PTR valve replacement & safety test
Annual preventative service
Major components (fan/compressor/element) — quoted after inspection
Prices depend on model, access and parts. We confirm before starting.

Areas We Service

We provide Chromagen heat pump repair and servicing throughout the Gold Coast, including:
Southport, Labrador, Arundel, Parkwood, Helensvale, Hope Island, Coomera, Pimpama, Runaway Bay, Biggera Waters, Benowa, Bundall, Broadbeach, Mermaid Waters, Burleigh Heads, Burleigh Waters, Varsity Lakes, Robina, Carrara, Nerang, Mudgeeraba, Elanora, and Palm Beach.

Wherever you are on the Gold Coast — we’re nearby and ready to help.

Get Your Hot Water Running Again Today

📞 Call Todd's Now: 0482 080 423

Don’t live with cold showers or a noisy unit. Our licensed team will diagnose, repair and optimise your Chromagen heat pump fast.

Same day service
All brands and models serviced
Upfront fair pricing
20+ years local experience
Fully licensed and insured
Workmanship guaranteed

Todd's plumbers and electricians are qualified and licensed experts in all aspects of heat pump repairs.

If it can't be fixed we can supply a new system from as little as $24 a week

Chromagen heat Pump repairs frequently asked questions

Do you service HP170 and HP280 Chromagen (Midea) units?

Yes — we regularly repair HP170/HP280 all-in-one systems, including sensors (T5U/T5L/T3/T4), PCB/controller, booster element and valves.

My unit shows E-codes but still has some hot water — is that normal?

Often the system auto-switches to E-Heater so you still get hot water while the heat-pump side is faulted. We clear the root cause and restore efficient heat-pump operation.

What’s the normal operating range?

Guide: ~5 °C in ECO, and −20 °C to +45 °C with E-heater boost (model/firmware dependent). Cold snaps can trigger boost mode — timers and Hybrid mode help.

Do you handle warranty?

We follow Chromagen procedures and can advise on warranty coverage and service bookings; standard residential coverage includes tank 5 yrs, compressor 3 yrs, electronics/parts & labour 1 yr (check your card). After-hours calls may attract fees.