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Heat Pump Hot Water Repairs Biggera Waters

Emergency Heat Pump Repair Available 24/7

Salt haze off the Broadwater, breezy afternoons along Marine Parade, and older outdoor enclosures can push heat-pump hot water systems hard. If yours drones at night, throws fault codes, or leaves showers only warm, Todd’s Plumbing & Electrical will find the fault and fix it properly. We work across Biggera Waters and surrounds — from Harbour Town to Biggera Creek and the Gold Coast Hwy pocket — with same-day help often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why locals book us (real advantages)

One visit, two trades — licensed plumber + electrician together
Instrumented diagnosis — airflow, coil temps, electrics, water-side flow (no guessing)
Fixed price up-front — you approve before we turn a screw
Back-up plan — run element-only mode (if fitted) or fit a temporary hot water unit while parts arrive
Strata-friendly — tidy access for carports, tight side paths and body-corp rules near the water

Biggera Waters field notes (what actually fails here)

Coastal airflow & salt mist → matted coils, corrosion on fasteners, noisy fans at night.
Timer drift after brief outages around the Harbour Town precinct → unit misses the off-peak window; recovery lags.
Drifting thermistors (tank/coil) → controller “thinks” the water is hot or frozen when it isn’t.
Valve issues (tempering/NRV) → unstable outlet temps or lukewarm taps.
RCD trips / buzzing relays → weak capacitors, moisture in control boxes, the classic gecko/ant surprise in SEQ.

Mini case study — near Marine Parade

Night drone, lukewarm mornings, random fault icon. Coil was clogged with salt fluff; fan capacitor weak; tank sensor ~10 °C low; controller clock 40 mins slow after a power blip. We cleaned the coil, replaced the cap and sensor, corrected the schedule and verified defrost. Result: quiet running and steady ~55–60 °C storage without overnight cycling.

What we check (and prove)

Air side — fan speed/amperage, coil condition, defrost cycle, ambient vs coil temps
Refrigeration side — discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues
Electrical — supply, RCD behaviour, relay/element draw, controller clock/program
Water side — inlet pressure, tempering valve, non-return, leaks, anode (where applicable)
Proof — outlet/storage temp and recovery time with photos for your records

Same-day fixes we often complete

Coil clean & drain clear • fan motors & capacitors • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals

(Control boards and compressors are order-only for many brands; we set a safe temporary plan meanwhile.)

Repair vs replace — straight talk

Repair when the tank is sound and the failure is a part (sensor, cap, fan, valve, element).
Replace when the cylinder is corroded, compressors keep faulting, or spares are obsolete. We’ll size a new heat pump to your household and tariff, handle install/removal, and register warranties.

Brands we service locally

Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older units)

Quick pre-visit checklist (speeds things up)

Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve near the tank
Tripping? Leave the HWS breaker off until we arrive

Areas we cover from Biggera Waters

Biggera Waters • Labrador • Runaway Bay • Paradise Point • Arundel • Parkwood • Coombabah • Southport

Book a repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Biggera Waters Heat Pump FAQs

The unit is loud at night and sometimes ices up. Normal?

No. That points to airflow or defrost issues (often a weak fan capacitor). We clean the coil, test the fan and verify defrost operation.

Water is only warm after a cloudy week — related?

Yes. If the clock/program drifts or sensors lie, recovery slips. We correct timers, confirm element/compressor draw and replace out-of-spec sensors.