free quote
  • Workmanship Guaranteed

  • Licensed & Insured

  • Upfront Fair Pricing

  • Finance Available

Heat Pump Hot Water Repairs Broadbeach — One Crew, All Trades

Emergency Heat Pump Repair Available 24/7

A heat-pump that drones at night, throws random fault codes, or never quite gets past lukewarm isn’t normal. In Broadbeach—from Surf Parade, Old Burleigh Rd and Kurrawa to Pacific Fair and the Convention CentreTodd’s Plumbing & Electrical finds the fault and fixes it properly. Same-day help is often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Our edge in Broadbeach: Uniquely qualified

Most heat-pump issues straddle trades. We bring them all at once.

  • Refrigeration/Airflow — coil cleaning, fan & capacitor tests, defrost logic, vibration/noise diagnosis.

  • Electrical — RCD trips, controller clocks/programs, relay/element draw, start/run capacitors.

  • Plumbing — tempering/NRV valves, leaks, isolation/relief valves, outlet temp stability.

Result: fewer visits, faster answers, and fixes that actually stick.

Broadbeach field notes (why units struggle here)

  • Salt + wind on beachside balconies (Jefferson-adjacent vibe without the parking): coils matt over, fans get loud, fixings corrode.

  • Timer drift after brief power blips around events at the Convention Centre → unit misses off-peak, recovery lags.

  • High-rise plant rooms: poor makeup air and warm return air confuse defrost cycles.

  • Valve issues in older stacks near Oasis/Surf Parade: tempering set too low or clogged, causing “only warm” taps.

  • Pests & moisture in control boxes (classic SEQ) → intermittent RCD trips, buzzing relays.

We handle service lifts, loading docks, key collections, SWMS and protect common areas—no drama for building managers.

Mini case study — Surf Parade apartment

Symptoms: night drone, lukewarm mornings, random “ice” icon.
Find: evaporator coil clogged from sea haze, weak fan capacitor, tank thermistor ~10 °C off, controller clock 50 mins slow.
Fix: coil clean, new cap & sensor, program/clock corrected, defrost verified.
Outcome: quiet running, steady ~55–60 °C storage, no overnight thrash.

What we test (and prove)

  • Air side: coil condition, fan speed/amperage, airflow path, defrost behaviour

  • Refrigeration side: discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues

  • Electrical: supply integrity, RCD operation, element/compressor draw, controller clock/program

  • Water side: inlet pressure, tempering valve performance, non-return, leaks, anode (where applicable)

  • Proof: outlet & storage temps and recovery time—with photos/notes for strata or warranty

Same-day fixes we often complete

Coil clean & drain clear • fan motors/caps • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals


Control boards and compressors are typically order-only; we’ll set a safe temporary plan (or element-only mode where available).

Repair vs replace — straight talk

  • Repair when the tank is sound and the fault is a part (sensor, fan, cap, valve, element).

  • Replace when the cylinder is corroded, the compressor keeps faulting, or parts are obsolete. We’ll size a new heat pump for your apartment/household and tariff, install it, remove the old unit and register warranties.

Brands we service in Broadbeach

Stiebel Eltron (WWK)Rheem (Ambiheat/HDc)RinnaiSanden EcoReclaim EnergyiStoreChromagenThermannDux AiroheatQuantum (older)

Before we arrive (speeds things up)

  • Photo of the unit’s rating/serial label

  • Any fault codes or flashing icons

  • Active leak? Turn off the isolation valve

  • Tripping? Leave the HWS breaker off until we arrive

Access & strata handled

Service corridors, lift bookings near Oasis/Pacific Fair, balcony work on Old Burleigh Rd—we liaise with management, protect finishes and keep shared spaces tidy.

Areas we cover from Broadbeach

Broadbeach • Broadbeach WatersMermaid BeachSurfers Paradise (south) • Isle of Capri • BundallMermaid Waters

Book a repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit label photo with a one-liner about the fault. We’ll confirm a window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Broadbeach Heat Pump FAQs

Will repairs be noisy in my apartment?

We plan quiet hours, isolate rattles, and keep balcony work short. Most fixes (coil clean/capacitor/sensor) are low-noise.

Can you coordinate with building management?

Yes—lifts, permits, access, SWMS and photo notes for records.

Water’s only warm after event nights—why?

Power blips can shift the controller clock. We correct timers, verify draw and recalibrate sensors.

RCD keeps tripping. Safe to keep resetting?

Leave it off. Trips usually mean moisture, a failing element/capacitor, or board issues. We test safely and isolate the culprit.

Can you keep us going if parts are on order?

Often yes: element-only mode (if fitted) or a temporary hot water unit.

We repair and service all heat pump brands

Finance Available


Your Trusted Local Solar Accredited Plumbers, Electricians & Gas Fitters For Over Two Decades

  • Same day service at no extra cost

  • All brands, makes and models

  • Get hot water today

  • Over 20 years in business

  • Solar accredited plumbers & elecricians

  • Fully insured

  • We have honesty & integrity

We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!

Five Star Service!

Hot Water System Repairs & Replacement Experts

Roof Mounted
Solar Hot Water

Split System

Solar Hot Water




Get A Free Quote


Submit your details or call 0482 080 423

Head Office

1/28 central Park Avenue, Ashmore, Qld, 4214

0482 080 423

1300 609 606

QBCC: 1126780

Electrical License Number: 71053

We accept cash, direct deposits, and all major CC's