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Emergency Heat Pump Repair Available 24/7
A heat-pump that drones at night, throws random fault codes, or never quite gets past lukewarm isn’t normal. In Broadbeach—from Surf Parade, Old Burleigh Rd and Kurrawa to Pacific Fair and the Convention Centre—Todd’s Plumbing & Electrical finds the fault and fixes it properly. Same-day help is often possible.
Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423
Refrigeration/Airflow — coil cleaning, fan & capacitor tests, defrost logic, vibration/noise diagnosis.
Electrical — RCD trips, controller clocks/programs, relay/element draw, start/run capacitors.
Plumbing — tempering/NRV valves, leaks, isolation/relief valves, outlet temp stability.
Salt + wind on beachside balconies (Jefferson-adjacent vibe without the parking): coils matt over, fans get loud, fixings corrode.
Timer drift after brief power blips around events at the Convention Centre → unit misses off-peak, recovery lags.
High-rise plant rooms: poor makeup air and warm return air confuse defrost cycles.
Valve issues in older stacks near Oasis/Surf Parade: tempering set too low or clogged, causing “only warm” taps.
Pests & moisture in control boxes (classic SEQ) → intermittent RCD trips, buzzing relays.
Symptoms: night drone, lukewarm mornings, random “ice” icon.
Find: evaporator coil clogged from sea haze, weak fan capacitor, tank thermistor ~10 °C off, controller clock 50 mins slow.
Fix: coil clean, new cap & sensor, program/clock corrected, defrost verified.
Outcome: quiet running, steady ~55–60 °C storage, no overnight thrash.
Air side: coil condition, fan speed/amperage, airflow path, defrost behaviour
Refrigeration side: discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues
Electrical: supply integrity, RCD operation, element/compressor draw, controller clock/program
Water side: inlet pressure, tempering valve performance, non-return, leaks, anode (where applicable)
Proof: outlet & storage temps and recovery time—with photos/notes for strata or warranty
Repair when the tank is sound and the fault is a part (sensor, fan, cap, valve, element).
Replace when the cylinder is corroded, the compressor keeps faulting, or parts are obsolete. We’ll size a new heat pump for your apartment/household and tariff, install it, remove the old unit and register warranties.
Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older)
Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve
Tripping? Leave the HWS breaker off until we arrive
Call 0482 080 423 or text your unit label photo with a one-liner about the fault. We’ll confirm a window and what to expect.
We plan quiet hours, isolate rattles, and keep balcony work short. Most fixes (coil clean/capacitor/sensor) are low-noise.
Yes—lifts, permits, access, SWMS and photo notes for records.
Power blips can shift the controller clock. We correct timers, verify draw and recalibrate sensors.
Leave it off. Trips usually mean moisture, a failing element/capacitor, or board issues. We test safely and isolate the culprit.
Often yes: element-only mode (if fitted) or a temporary hot water unit.
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
Fully insured
We have honesty & integrity
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!