Upstairs shower only gets warm while the kitchen is hot. What’s wrong?

Two-storey heat loss plus tempering valve drift or low flow can hold temps down. We set pressures, replace/adjust tempering and fix flow so burners/elements reach set-point.

Evenings are lukewarm on controlled load/off-peak.

A weakened element or low thermostat setting is typical. We test element performance and confirm your off-peak relay engages as scheduled.

Do you replace tempering and TPR valves and set meter PRVs?

Yes. We test/replace tempering and TPR valves and set/replace the pressure-limiting valve at the meter where required to stop hammer and stabilise temperatures.

Can you work within body-corp rules and visitor parking limits?

Absolutely. We coordinate quiet hours, lift/garage access and parking, and protect common areas throughout the job.

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Workmanship Guaranteed

Licensed & Insured

Upfront Fair Pricing

Finance Available

Hot Water System Repairs Pacific Pines

When a Pacific Pines 4211 shower goes cold, school runs and park drop-offs get messy fast. Todd’s Plumbing & Electrical restores reliable hot water for two-storey family homes and townhouse complexes from McAuley Parade to the Reserve edges. We’re a family-run Gold Coast crew, licensed in both plumbing and electrical, so one tidy visit covers diagnosis, parts and a compliant repair — often the same day you call.

We work neatly in steep driveways, tight side passages and garage cupboards, and we coordinate with onsite managers/body corp where needed.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why Pacific Pines systems act up (and what we fix)

Electric storage (garage/linen): cooked elements, drifting thermostats, nuisance RCD trips after brief brownouts; warm garages up on the ridge shorten component life.
Gas continuous flow (side path/balcony): ignition/flow-sensor faults; eco low-flow showerheads can keep burners from ramping to set-point on long upstairs runs.
Solar with electric booster: tired pumps/controllers; booster not engaging after overcast afternoons.
Heat pumps (courtyards): loud dawn cycles, icing from poor airflow recesses, low refrigerant or PCB faults.
Valves & pressure on hills: tempering valves drifting so upstairs ensuites run “only warm”; TPR weeping where pressure-limiting valves aren’t set for slope-related pressure swings.

Local drivers: lots of two-storey homes (long vertical pipe runs), off-peak/controlled load tariffs, breezy ridgelines, and complexes with noise/parking windows.

Two-minute self-checks

Bucket test (gas units): 9–10 L bucket on hot. If it takes >60 s to fill, flow may be too low for the burner to fire properly.
Relief line glance: a steady hot dribble from the TPR pipe hints at over-temp or a failing valve.
Off-peak clue: evenings lukewarm on controlled load = the element may not be reheating fully.

(If anything seems unsafe, switch the unit off and call us.)

Brands & parts we carry (first-visit fixes are the norm)

We regularly service Rheem, Rinnai, Dux, Aquamax, Vulcan, Thermann, Bosch, Envirosun, Everhot.
Vans are stocked with elements, thermostats, anodes, TPR & tempering valves, unions, dielectric fittings and electrical sundries so most repairs are finished on the spot.

Why Pacific Pines homeowners book Todd’s

Two licences, one crew — plumber + electrician together
Townhouse-friendly — work within quiet hours, visitor parking, access notes
Upstairs temperature know-how — we sort tempering/flow on long two-storey runs
Straight advice — clear repair vs replace with honest running-cost notes
Neat & careful — floor protection, tidy removals, wildlife-proofing where units sit near bush edges

Service Coverage – Pacific Pines & neighbours

Local response across:

Pacific Pines (4211)
Gaven • Oxenford • Maudsland
Nerang (north) • Helensvale • Parkwood

Urgent no-hot-water? We aim for same-day attendance where possible.

Repair or replace — quick guide

Replace if the cylinder leaks, seam rust shows, or the unit is 10–12+ years with repeat faults.
Repair when the tank is sound and the fault’s isolated (element, thermostat, TPR/tempering valve, solar pump/booster, heat-pump PCB).
We’ll price both options on site so you can choose confidently.

Common Electric Hot Water Units We See in Pacific Pines

Rheem 160–315 L garage cylinders in two-storey homes
Aquamax / Vulcan steel tanks on side slabs
Dux Proflo (compact) in linen/garage cupboards
Thermann replacements in newer estates

Need hot water back today?

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423. Tell us your brand, unit location (garage cupboard, side path, balcony/courtyard) and any access rules (gate codes, visitor parking). We’ll bring the right parts.

Phone: 0482 080 423
Service Area: Pacific Pines & northern Gold Coast

Finance Available

If it can't be fixed we can supply a new system from as little as $24 a week

Hot Water Systems Repairs In Pacific Pines

Aquamax
Beasely
Bosch
Dux
Edwards

Everhot
Leda
Quantum
Reece
Rheem

Rinnia
Sandal
Saxon
Stiebel
Vulcan

FAQ – Hot Water Repairs Pacific Pines

1) Upstairs shower only gets warm but kitchen is hot. Why?

Two-storey heat loss plus tempering valve drift or low flow. We set pressures, replace/adjust tempering and advise on flow so the burner (for gas) or element keeps up.