We've seen it all when it comes to hot water issues. Here are some of the most common questions we get from our Parkwood customers, and how we can help:

Why do I have no hot water?

This is the most common and urgent problem we encounter. The cause can range from a simple tripped circuit breaker or a pilot light that's gone out, to a more serious issue like a faulty thermostat or a broken heating element. Our technicians will quickly diagnose the root cause and provide an effective solution to get your hot water flowing again.

Why is my hot water lukewarm?

If your water isn't getting as hot as it used to, it could be due to a faulty thermostat, a malfunctioning tempering valve, or a buildup of sediment in your tank. We can test and replace faulty components and flush your tank to restore your hot water to the right temperature.

Why is my hot water heater leaking?

A leaking hot water heater is a serious issue that needs immediate attention to prevent water damage to your property. Leaks can be caused by a variety of factors, including a corroded tank, a faulty pressure relief valve, or loose connections. If you notice any water pooling around your hot water unit, call us immediately.

Why is my hot water discolored or smelly?

Discolored or smelly water can be a sign of corrosion or a buildup of bacteria in your hot water tank. This is not only unpleasant but can also be a health hazard. We can flush and clean your tank, and if necessary, replace the anode rod to prevent further corrosion.

Why is my hot water heater making strange noises?

Rumbling, popping, or banging noises from your hot water heater are usually a sign of sediment buildup in the tank. This sediment can reduce the efficiency of your heater and eventually lead to tank failure. We can flush your tank to remove the sediment and restore your heater to quiet operation.