Workmanship Guaranteed
Licensed & Insured
Upfront Fair Pricing
Finance Available
Emergency Heat Pump Repair Available 24/7
When your heat pump hot water system fails, you need it fixed fast. Todd's Plumbing has been the Gold Coast and Brisbane's most trusted heat pump repair specialists for over 20 years. We guarantee same-day service at no extra cost, so you'll have hot water flowing again today.
(conditions apply)
We tell you the likely solution & cost upfront
Solar accredited plumbers & electricians
We service & repair all brands & models
Over 20 years of 5-star rated service
Workmanship guarenteed
Upfront fair pricing
Heat pump hot water systems are sophisticated hybrid units that combine plumbing, electrical, air conditioning, and solar technologies. Unlike basic hot water systems, heat pumps require technicians with multi-trade expertise to diagnose and repair correctly the first time.
Common Heat Pump Problems We Fix Daily
No hot water or lukewarm water only
Strange noises from the outdoor unit
Error codes displaying on the control panel
Refrigerant leaks causing poor performance
Electrical faults preventing startup
Frozen evaporator coils in winter
Thermostat and sensor malfunctions
Water leaks from indoor or outdoor units
Your heat pump emergency is our priority. We carry fully stocked mobile workshops with the most commonly needed heat pump parts, meaning we can complete most repairs on the first visit without delays.
Our solar-accredited technicians service and repair every major heat pump brand including:
Rheem - Chromagen - Sanden - Dux Airoheat
Bosch - Quantum - Thermann - Aquamax
Stiebel Eltron - Midea - Edwards - Vulcan
Saxon - Ecosmart - Rinnai - And many more
Heat pump repairs often require electrical, plumbing, and refrigeration skills. Our team includes licensed plumbers, electricians, and solar-accredited technicians - eliminating the need to coordinate multiple contractors.
If your heat pump can't be repaired immediately, we provide temporary hot water systems so you're never without hot water while we source parts or complete complex repairs.
Family-Owned & Locally Trusted Since 2002 Unlike franchise operations, Todd's is a genuine local family business. When we put our name on your job, our reputation depends on getting it right. Our full-time staff (not contractors) take personal pride in every repair.
Upfront Fair Pricing - No Surprise Bills We provide detailed quotes before starting work, explaining exactly what needs repair and why. Our 20+ years in business means we've earned our reputation through honest, transparent pricing.
Workmanship Guaranteed Every heat pump repair comes with our comprehensive workmanship guarantee. If something goes wrong with our repair, we'll make it right at no charge.
1. Fast Response Call us and we'll have a technician to your property the same day, often within hours.
2. Complete Diagnosis Our multi-trade technicians perform comprehensive testing of all heat pump components - electrical, plumbing, refrigeration, and control systems.
3. Clear Explanation & Quote We explain exactly what's wrong, what needs repair, and provide upfront pricing before any work begins.
4. Professional Repair Using quality parts and proven techniques, we complete repairs efficiently while maintaining the highest safety standards.
5. Testing & Guarantee We thoroughly test your system and provide documentation of work completed, backed by our workmanship guaran
Heat pump failures don't wait for business hours. Our emergency repair service covers:
Gold Coast Areas: Surfers Paradise, Broadbeach, Burleigh Heads, Robina, Nerang, Southport, Coomera, Hope Island, and all surrounding suburbs.
Brisbane Areas: All Brisbane metro areas and surrounding regions.
Northern NSW: Tweed Heads, Murwillumbah, Byron Bay, Ballina, and northern rivers region.
Water temperature dropping gradually
Unusual sounds from outdoor unit
Higher than normal electricity bills
Error codes or warning lights
Water pooling around the unit
System cycling on and off frequently
Heat pump hot water systems require specialty knowledge in repairing and servicing. Heat pumps being a hybrid system can require expertise in the following areas:
Same day service
All brands and models serviced
Upfront fair pricing
20+ years local experience
Fully licensed and insured
Workmanship guaranteed
Repair costs vary depending on the issue, but we provide upfront quotes before starting work. Most common repairs range from routine maintenance to component replacement, with transparent pricing every step of the way. It could be as little as $200, most job can be fixed in the first 30 minutes plus the parts that need replacing.
Most heat pump repairs are completed the same day. Our mobile workshops carry common parts, allowing us to fix most issues on the first visit.
Yes, our solar-accredited technicians service and repair all major heat pump brands including Rheem, Sanden, Bosch, Chromagen, Dux Airoheat, and many others.
We can perform warranty repairs and help coordinate with manufacturers when needed. Our experience with all brands means we understand warranty requirements and procedures.
Absolutely. We carry portable hot water systems to ensure you're never without hot water while we complete repairs or source specialized parts.
Aquamax•
Beasely
Bosch
Chromagen
Dux Airoheat
Ecosmart
Edwards
Everhot
Leda
Quantum
Midea
Reece
Rheem
Rinnia
Sanden
Saxon
Stiebel
Electron
Thermann
Vulcan
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
We have honesty & integrity
Fully insured
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
Fully insured
We have honesty & integrity
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!