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Reece Heat Pump Repairs & Servicing Gold Coast

Gold Coast’s Trusted Reece Heat Pump Specialists

If your heat pump system—purchased through Reece—is underperforming, making noise, leaking, or the hot water is lukewarm, Todd’s Plumbing & Electrical has you covered. We service and repair Reece-sold heat pump brands like Rheem AmbiPower, Thermann Integrated, Everhot, and more across the Gold Coast.

📞 Call 0482 080 423 for same-day service
or request a free quote online.

Why choose Todd’s

We service the full range of heat pump brands stocked by Reece
Dual-trade teams (plumbers + electricians) in one visit
Upfront, fixed pricing — no surprises
Warranty-safe repairs using manufacturer best practices
Local, family-owned with decades of hot water experience

Reece Heat Pump Brands & Specs (common ones we see)

Rheem AmbiPower 280e R290 is sold via Reece. It’s a 280 L integrated heat pump using R290 ultra low GWP refrigerant.
- COP ratings, performance influenced by ambient temperature and humidity.
- Warranty: 7 years on cylinder, 3 years on labour, 3 years on sealed system.
- Relief valve set at 1000 kPa, expansion control valve at 850 kPa, maximum supply pressure with ECV ~680 kPa.
- Backup element (2.4 kW) engages outside certain ambient ranges (e.g. very low temperatures).
Thermann Integrated Heat Pump (285 L R290) is also in Reece’s catalogue.
- Modes: Schedule, Holiday, Boost, Rescue
- Operates from about –6 °C to +45 °C; backup element used outside this range.
Everhot 280 L R290 is in Reece’s heat pump inventory as well.
- COP ~4.9, backup element 2.4 kW
- Operating ambient range: –6 °C to +43 °C
- Relief valve 1000 kPa, expansion valve 850 kPa
- Warranty: 5 years on cylinder, 3 years labour on sealed system etc

Common Issues We Repair (for Reece-sold heat pumps)

No hot water / lukewarm
Sensor/thermostat failure, compressor not engaging, refrigerant leak, restricted airflow, timer or supply issue.
PTR / Relief valve dripping
High pressure/temperature, worn valve, blocked drainage — check and replace where needed.
Frequent running / never stops
Ambient too cold, coil dirty or iced, control/sensor fault.
Noise / vibration
Fan bearing wear, debris, loose mountings, compressor strain.
Error / fault codes
E-codes depending on brand (e.g. E0/E1/E4 etc) — sensor or wiring issue, board fault.
Reduced efficiency / high power use
Dirty coil, scale, partial failure, booster overuse, or control misconfiguration.
Backup element constantly active
If ambient is cold or sensor/board wrong, the electric element might run more than usual, increasing costs.

Our Repair & Service Approach

Full diagnostics — error codes, electrical checks, sensor resistance, airflow test, pressure/valve test
Transparent quote — options & parts clearly explained before work
Component repair or replacement — sensors, boards, valves, fan/compressor modules
Commission & verification — run heating cycles, test safety, confirm mode & timer settings
Advice & maintenance tips — airflow clearance, defrost awareness, tariff/time mode settings

Repairs Guide

Diagnostic & quote
Sensor / controller repair
PTR valve replacement & safety test
Annual maintenance service
Major module repair

* Final pricing depends on brand/model, parts required, site access, & labour needed.

Areas We Service

We provide Reece heat pump repair and servicing throughout the Gold Coast & throughout SEQ, including:
Southport, Labrador, Arundel, Parkwood, Helensvale, Hope Island, Coomera, Pimpama, Runaway Bay, Biggera Waters, Benowa, Bundall, Broadbeach, Mermaid Waters, Burleigh Heads, Burleigh Waters, Varsity Lakes, Robina, Carrara, Nerang, Mudgeeraba, Elanora, and Palm Beach.

Wherever you are on the Gold Coast — we’re nearby and ready to help.

Get Your Heat Pump Fixed Today

📞 Call Todd's Now: 0482 080 423

Don’t settle for lukewarm showers or noisy units. Our licensed team can repair, service or upgrade your Reece-sold heat pump quickly — restoring reliable hot water.