Water is only warm after grey or windy days — connected?

Often. If the controller clock drifted or the coil/tank sensor is out of spec, recovery slips. We correct timers, verify compressor/element draw and replace faulty sensors.

Parts on order — will we still have hot water?

Usually yes. Where fitted we can enable element-only mode, or we will install a temporary hot water unit until parts arrive.

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Heat Pump Hot Water Repairs Coombabah — One Team, Every Trade

Emergency Heat Pump Repair Available 24/7

Coastal breeze off Coombabah Creek, damp mornings near the Conservation Area and semi-enclosed side yards can send a heat-pump hot water unit sideways. If yours drones at night, throws mystery icons, or never gets beyond “warm”, Todd’s Plumbing & Electrical will find the fault and fix it properly — plumbing, electrical and refrigeration in a single visit. Same-day help is often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why local homeowners book us (fast, quotable)

Tri-trade crew: plumber + electrician + refrigeration tech together
Measured diagnostics: airflow, coil temps (non-invasive), electrics, water-side flow — no guesswork
Fixed price up front: you approve before work starts
Keep-you-going options: enable element-only mode (if fitted) or install a temporary hot water unit while parts arrive
Strata/estate friendly around Oxley Dr, Hansford Rd, Pine Ridge Rd and the canal cul-de-sacs

Coombabah field notes — why units struggle here

Salt mist + creek humidity: coils matt over; fans get noisy; defrost cycles drag.
Alcove installs in side yards: warm recirculated air confuses defrost, so the unit runs long but reheats slowly.
Brief power blips near shopping strips & works → controller clocks wander; the unit misses off-peak and mornings stay lukewarm.

Tempering/NRV valve drift in older duplex pockets → storage is hot but taps mix too cold.
Pests & moisture (very SEQ) in outdoor control boxes → intermittent RCD trips, buzzing relays, “ghost” codes.

We arrive ready for tight access beside fences, canal-side paving and body-corp rules near the wetlands.

Mini case note — creek-side street off Hansford Rd

Symptoms: Night drone + “ice” icon after windy days + tepid evening showers.
Findings: Salt-fluff on coil; weak fan capacitor; tank thermistor ~11 °C out; controller clock 35 minutes slow after an outage; tempering valve mixing too low.
Fix: Coil clean, new capacitor & sensor, program/clock corrected, defrost verified, tempering valve reset.
Outcome: quiet operation and steady ~55–60 °C storage without overnight thrash.

Our diagnostic playbook (tri-trade)

Air & refrigeration — coil condition, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise clues
Electrical — supply quality, RCD behaviour, relay/element or compressor draw, controller clock/program integrity
Plumbing — inlet pressure, tempering valve and non-return performance, leaks, anode (where applicable)
Proof — outlet & storage temps plus recovery time; photo notes for owners/strata/insurers

Same-day fixes we often complete

Coil clean & drain clear • fan motors & capacitors • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals
Control boards and compressors are typically order-only; we set a safe temporary plan meanwhile.

Repair vs replace — straight talk

Repair when the tank is sound and the failure is a component (sensor, fan, capacitor, valve, element).
Replace when the cylinder is corroded, compressors keep faulting, or spares are obsolete. We’ll size a new heat pump for your household and tariff, install it, remove the old unit and register warranties.

Brands we service locally

Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older)

Quick pre-visit checklist (speeds things up)

Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve
Tripping? Leave the HWS breaker off until we arrive

Access & strata — handled

Gated entries, narrow side paths, creek-side balconies, shared driveways — we liaise with managers where needed, protect surfaces and keep common areas clean.

Areas we cover from Coombabah

Coombabah • Paradise Point • Runaway Bay • Biggera Waters • Arundel • Labrador • Helensvale

Book a repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Coombabah Heat-Pump FAQs

The unit hums through the night — normal?

No. Usually a clogged coil or weak fan capacitor. We clean the coil, test the fan/cap and verify defrost for quiet running.

Water is only warm after grey/windy days — connected?

Often. If the controller clock drifted or the coil/tank sensor lies, recovery slips. We correct timers, verify draw and replace out-of-spec sensors.