
Workmanship Guaranteed
Licensed & Insured
Upfront Fair Pricing
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Emergency Heat Pump Repair Available 24/7
Salt mist off the Broadwater, breezy afternoons around the Sailing Squadron, and tight side-yard alcoves can push a heat-pump hot water unit off balance. If yours drones at night, throws mystery codes, or never gets beyond “warm,” Todd’s Plumbing & Electrical will sort it — plumbing, electrical and refrigeration in one visit. Same-day help is often possible.
Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

One crew, all trades — licensed plumber + electrician + refrigeration tech together
Measured fault-finding — airflow, coil temps (non-invasive), electrics, water-side flow; facts, not guesses
Up-front fixed price — approve the work before we start
Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit
Marine-aware workmanship — corrosion-resistant parts and tidy sealing where sea haze is a factor

Salt haze + wind across Marine Parade
Coils matt over, fans get noisy, and defrost cycles stretch out.
Our move: deep coil clean, fan amperage & capacitor test, confirm defrost logic, clear drains.
Alcove installs beside garages
Warm recirculated air confuses defrost; unit runs long, still lukewarm.
Our move: improve airflow path, verify fan speed, re-site/duct where practical.

Power flickers around boating weekends
Controller clock drifts 30–60 mins → misses off-peak window.
Our move: correct timer/program, confirm element/compressor draw, stabilise schedule.
Tempering/NRV valves in older duplex rows
Storage is hot but tap temps are tepid or unstable.
Our move: test/replace valves, set safe outlet temp, prove stability at fixtures.
Pests & moisture in outdoor control boxes
Classic SEQ: “ghost” codes, relay buzz, RCD trips.
Our move: safe isolation, board/wiring inspection, replace compromised components, tidy seals.

Air & refrigeration — coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise
Electrical — supply quality, RCD behaviour, controller clock/program integrity, element/compressor current draw
Plumbing — inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)
Proof before we leave — outlet & storage temps and recovery time, with photo notes for owners/body-corp
Complaint: rumble at night, tepid evening showers, snowflake symbol after windy days.
Find: coil clogged with leaf fluff, weak fan capacitor, tank sensor ~11 °C low, controller clock 35 mins slow, tempering valve mixing too cold.
Fix: coil clean, new cap + sensor, timer corrected, defrost verified, tempering valve reset.
Result: quiet operation and stable ~55–60 °C storage without overnight thrash.

Air & refrigeration: coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise
Electrical: supply quality, RCD behaviour, controller clock/program, element/compressor draw
Plumbing: inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)
Proof before we leave: outlet & storage temps and recovery time, with photo notes for owners/strata
Repair when the tank is sound and the fault is a part (sensor, fan, capacitor, valve, element).
Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll size a new heat pump for your household/tariff, install it, remove the old unit and register warranties.
Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older)
Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve
Tripping? Leave the HWS breaker off until we arrive
Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

Yes. We protect surfaces, manage wash-water and keep noise low. Body-corp paperwork and SWMS handled.
Often. Sea haze plus a shifted controller clock can cripple recovery. We clean the coil, correct timers and verify draw.
Leave it off. Trips usually point to moisture, a failing element/capacitor or a control-board fault. We test safely and isolate the culprit.
Commonly a tempering valve mixing too cold. We test/replace and set a stable, safe outlet temperature.
Usually yes: element-only mode (if fitted) or a temporary hot water unit until parts arrive.
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
Fully insured
We have honesty & integrity
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!






