free quote
  • Workmanship Guaranteed

  • Licensed & Insured

  • Upfront Fair Pricing

  • Finance Available

Heat Pump Hot Water Repairs Hollywell — Marine-Grade Fixes that Last

Emergency Heat Pump Repair Available 24/7

Salt mist off the Broadwater, breezy afternoons around the Sailing Squadron, and tight side-yard alcoves can push a heat-pump hot water unit off balance. If yours drones at night, throws mystery codes, or never gets beyond “warm,” Todd’s Plumbing & Electrical will sort it — plumbing, electrical and refrigeration in one visit. Same-day help is often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why Hollywell books us

  • One crew, all trades — licensed plumber + electrician + refrigeration tech together

  • Measured fault-finding — airflow, coil temps (non-invasive), electrics, water-side flow; facts, not guesses

  • Up-front fixed price — approve the work before we start

  • Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit

  • Marine-aware workmanship — corrosion-resistant parts and tidy sealing where sea haze is a factor

Hollywell realities (and how we deal with them)

Salt haze + wind across Marine Parade
Coils matt over, fans get noisy, and defrost cycles stretch out.
Our move: deep coil clean, fan amperage & capacitor test, confirm defrost logic, clear drains.

Alcove installs beside garages
Warm recirculated air confuses defrost; unit runs long, still lukewarm.
Our move: improve airflow path, verify fan speed, re-site/duct where practical.

Power flickers around boating weekends
Controller clock drifts 30–60 mins → misses off-peak window.
Our move: correct timer/program, confirm element/compressor draw, stabilise schedule.

Tempering/NRV valves in older duplex rows
Storage is hot but tap temps are tepid or unstable.
Our move: test/replace valves, set safe outlet temp, prove stability at fixtures.

Pests & moisture in outdoor control boxes
Classic SEQ: “ghost” codes, relay buzz, RCD trips.
Our move: safe isolation, board/wiring inspection, replace compromised components, tidy seals.

What we do on the first visit (tri-trade checklist)

  1. Air & refrigeration — coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise

  2. Electrical — supply quality, RCD behaviour, controller clock/program integrity, element/compressor current draw

  3. Plumbing — inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)

  4. Proof before we leave — outlet & storage temps and recovery time, with photo notes for owners/body-corp

Mini case note — near the Sailing Squadron in Hollywell

Complaint: rumble at night, tepid evening showers, snowflake symbol after windy days.
Find: coil clogged with leaf fluff, weak fan capacitor, tank sensor ~11 °C low, controller clock 35 mins slow, tempering valve mixing too cold.
Fix: coil clean, new cap + sensor, timer corrected, defrost verified, tempering valve reset.
Result: quiet operation and stable ~55–60 °C storage without overnight thrash.

hot water heat pump repair service in Hollywell

Our tri-trade test list (we show you numbers)

  • Air & refrigeration: coil state, fan speed/amperage, airflow path, non-invasive discharge/suction temps, start/run capacitors, vibration/noise

  • Electrical: supply quality, RCD behaviour, controller clock/program, element/compressor draw

  • Plumbing: inlet pressure, tempering valve & non-return performance, leaks, anode (where applicable)

  • Proof before we leave: outlet & storage temps and recovery time, with photo notes for owners/strata

Same-day fixes we often complete

Coil clean & drain clear • fan motors & capacitors • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals
Control boards and compressors are typically order-only; we set a safe temporary plan meanwhile.

Repair vs replace — straight talk

  • Repair when the tank is sound and the fault is a part (sensor, fan, capacitor, valve, element).

  • Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll size a new heat pump for your household/tariff, install it, remove the old unit and register warranties.

Brands we service around Highland Park

Stiebel Eltron (WWK)Rheem (Ambiheat/HDc)Rinnai Sanden EcoReclaim EnergyiStoreChromagen Thermann Dux AiroheatQuantum (older)

Quick pre-visit checklist (2 minutes)

  • Photo of the unit’s rating/serial label

  • Any fault codes or flashing icons

  • Active leak? Turn off the isolation valve

  • Tripping? Leave the HWS breaker off until we arrive

Areas we cover from Hollywell

HollywellParadise PointRunaway Bay • Sovereign Islands • Biggera WatersCoombabahHope Island • Helensvale

Book a heat-pump repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Hollywell Heat-Pump FAQs

Can you work on balcony/boardwalk-adjacent units without mess?

Yes. We protect surfaces, manage wash-water and keep noise low. Body-corp paperwork and SWMS handled.

Water is only warm after windy weekends — related?

Often. Sea haze plus a shifted controller clock can cripple recovery. We clean the coil, correct timers and verify draw.

RCD keeps tripping — keep resetting?

Leave it off. Trips usually point to moisture, a failing element/capacitor or a control-board fault. We test safely and isolate the culprit.

Storage reads hot but taps are tepid — why?

Commonly a tempering valve mixing too cold. We test/replace and set a stable, safe outlet temperature.

Parts on order — will we have hot water?

Usually yes: element-only mode (if fitted) or a temporary hot water unit until parts arrive.

We repair and service all heat pump brands

Finance Available


Your Trusted Local Solar Accredited Plumbers, Electricians & Gas Fitters For Over Two Decades

  • Same day service at no extra cost

  • All brands, makes and models

  • Get hot water today

  • Over 20 years in business

  • Solar accredited plumbers & elecricians

  • Fully insured

  • We have honesty & integrity

We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!

Five Star Service!

Hot Water System Repairs & Replacement Experts

Roof Mounted
Solar Hot Water

Split System

Solar Hot Water




Get A Free Quote


Submit your details or call 0482 080 423

Head Office

1/28 central Park Avenue, Ashmore, Qld, 4214

0482 080 423

1300 609 606

QBCC: 1126780

Electrical License Number: 71053

We accept cash, direct deposits, and all major CC's