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Heat Pump Hot Water Repairs Clear Island Waters — One Crew, Every Skill

Emergency Heat Pump Repair Available 24/7

Lukewarm showers, a unit that drones through the night, or fault icons that come and go — classic heat-pump headaches in Clear Island Waters. Canal humidity, breezes off the water and semi-enclosed side yards don’t help. Todd’s Plumbing & Electrical brings plumbing, electrical and refrigeration together in one visit so you get a proper diagnosis and a lasting fix. Same-day help is often possible.

Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Why locals call us (the short version)

  • Tri-trade teamplumber + electrician + refrigeration tech

  • Measured diagnostics — airflow, coil temps (non-invasive), electrics, water-side flow

  • Fixed price up front — you approve before we turn a screw

  • Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit

  • Strata/estate friendly around Markeri St, Bermuda St corridors and canal cul-de-sacs

Local field notes — what breaks Clear Island Waters units

  • Canal humidity + salt mist → evaporator coils matt over, fans get loud, defrost cycles drag.

  • Alcove installs down narrow side paths recirculate warm air → confused defrost and long run times.

  • Brief power blips shift controller clocks → the unit misses its off-peak window and never catches up.

  • Tempering/NRV valve drift in older builds → storage is hot but taps feel tepid.

  • Pests & moisture in control boxes (very SEQ) → intermittent RCD trips, buzzing relays and “ghost” codes.

We arrive prepared for tight side access, canal-front balconies and tidy protection where walls and paving are close to the unit.

Mini case note — canal pocket off Markeri in Clear Island Waters

Symptoms: No hot water for 3 days.
Findings: The electrician detected that no power was coming into the heat pump, the issue was the circuit breaking was tripping

Fix: We replace the circuit breaker, a quick, fast and affordable fix.
Outcome: Running perfectly without issue.

What we test (and prove before we leave)

  1. Air side: coil condition, fan speed/amperage, airflow path, defrost behaviour

  2. Refrigeration side: discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues

  3. Electrical: supply quality, RCD behaviour, element/compressor draw, controller clock/program

  4. Water side: inlet pressure, tempering valve performance, non-return, leaks, anode (where applicable)

  5. Proof: outlet & storage temps and recovery time — with photo notes for owners/strata

Same-day fixes we often complete

Coil clean & drain clear • fan motors & capacitors • tank/coil thermistors • tempering & non-return valves • element & thermostat (where fitted) • controller re-programming • corroded unions & seals
Control boards and compressors are typically order-only; we set a safe temporary plan meanwhile.

Repair vs replace — straight talk

  • Repair when the tank is sound and the failure is a component (sensor, fan, capacitor, valve, element).

  • Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll specify a new heat pump for your household/tariff, install it, remove the old unit and register warranties.

Brands we service around Clear Island Waters

Stiebel Eltron (WWK)Rheem (Ambiheat/HDc)Rinnai Sanden EcoReclaim EnergyiStoreChromagen Thermann Dux AiroheatQuantum (older)

Quick pre-visit checklist

  • Photo of the unit’s rating/serial label

  • Any fault codes or flashing icons

  • Active leak? Turn off the isolation valve

  • Tripping? Leave the HWS breaker off until we arrive

Access & strata — handled

Gated entries, shared driveways, balcony units and canal-edge paths — we liaise with managers where needed, protect surfaces and keep common areas clean.

Areas we cover from Clear Island Waters

Book a repair

📞 Call Todd's Now: 0482 080 423

Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

If it can't be fixed we can supply a new system from as little as $24 a week

Clear Island Waters Heat Pump FAQs

The unit hums at night — normal?

No. Usually a clogged coil or weak fan capacitor. We clean the coil, test the fan/cap and verify defrost so it runs quietly.

Water’s only warm after grey/windy days — related?

Often. If the controller clock drifted or sensors are off, recovery slips. We correct timers, verify draw and replace out-of-spec sensors.

RCD keeps tripping — keep resetting?

Leave it off. Trips point to moisture, a failing element/capacitor or a control-board issue. We test safely and isolate the culprit.

Storage reads hot but taps are tepid. Why?

Usually a tempering valve problem. We test/replace and set a safe outlet temperature.

Parts on order — will we have hot water?

Typically yes: element-only mode (if fitted) or a temporary unit until parts arrive.

We repair and service all heat pump brands

Finance Available


Your Trusted Local Solar Accredited Plumbers, Electricians & Gas Fitters For Over Two Decades

  • Same day service at no extra cost

  • All brands, makes and models

  • Get hot water today

  • Over 20 years in business

  • Solar accredited plumbers & elecricians

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We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!

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Submit your details or call 0482 080 423

Head Office

1/28 central Park Avenue, Ashmore, Qld, 4214

0482 080 423

1300 609 606

QBCC: 1126780

Electrical License Number: 71053

We accept cash, direct deposits, and all major CC's