
Workmanship Guaranteed
Licensed & Insured
Upfront Fair Pricing
Finance Available
Emergency Heat Pump Repair Available 24/7
Lukewarm showers, a unit that drones through the night, or fault icons that come and go — classic heat-pump headaches in Clear Island Waters. Canal humidity, breezes off the water and semi-enclosed side yards don’t help. Todd’s Plumbing & Electrical brings plumbing, electrical and refrigeration together in one visit so you get a proper diagnosis and a lasting fix. Same-day help is often possible.
Licences: QBCC 1126780 • Electrical Licence: 71053
Call: 0482 080 423

Tri-trade team — plumber + electrician + refrigeration tech
Measured diagnostics — airflow, coil temps (non-invasive), electrics, water-side flow
Fixed price up front — you approve before we turn a screw
Keep-you-going options — enable element-only mode (if fitted) or install a temporary hot water unit
Strata/estate friendly around Markeri St, Bermuda St corridors and canal cul-de-sacs

Canal humidity + salt mist → evaporator coils matt over, fans get loud, defrost cycles drag.
Alcove installs down narrow side paths recirculate warm air → confused defrost and long run times.
Brief power blips shift controller clocks → the unit misses its off-peak window and never catches up.

Tempering/NRV valve drift in older builds → storage is hot but taps feel tepid.
Pests & moisture in control boxes (very SEQ) → intermittent RCD trips, buzzing relays and “ghost” codes.

Symptoms: No hot water for 3 days.
Findings: The electrician detected that no power was coming into the heat pump, the issue was the circuit breaking was trippingFix: We replace the circuit breaker, a quick, fast and affordable fix.
Outcome: Running perfectly without issue.

Air side: coil condition, fan speed/amperage, airflow path, defrost behaviour
Refrigeration side: discharge/suction temps (non-invasive), start/run capacitors, vibration/noise clues
Electrical: supply quality, RCD behaviour, element/compressor draw, controller clock/program
Water side: inlet pressure, tempering valve performance, non-return, leaks, anode (where applicable)
Proof: outlet & storage temps and recovery time — with photo notes for owners/strata
Repair when the tank is sound and the failure is a component (sensor, fan, capacitor, valve, element).
Replace when the cylinder is corroded, compressors keep faulting, or parts are obsolete. We’ll specify a new heat pump for your household/tariff, install it, remove the old unit and register warranties.
Stiebel Eltron (WWK) • Rheem (Ambiheat/HDc) • Rinnai • Sanden Eco • Reclaim Energy • iStore • Chromagen • Thermann • Dux Airoheat • Quantum (older)
Photo of the unit’s rating/serial label
Any fault codes or flashing icons
Active leak? Turn off the isolation valve
Tripping? Leave the HWS breaker off until we arrive
Call 0482 080 423 or text your unit-label photo with a one-liner about the fault. We’ll confirm a time window and what to expect.

No. Usually a clogged coil or weak fan capacitor. We clean the coil, test the fan/cap and verify defrost so it runs quietly.
Often. If the controller clock drifted or sensors are off, recovery slips. We correct timers, verify draw and replace out-of-spec sensors.
Leave it off. Trips point to moisture, a failing element/capacitor or a control-board issue. We test safely and isolate the culprit.
Usually a tempering valve problem. We test/replace and set a safe outlet temperature.
Typically yes: element-only mode (if fitted) or a temporary unit until parts arrive.
Same day service at no extra cost
All brands, makes and models
Get hot water today
Over 20 years in business
Solar accredited plumbers & elecricians
Fully insured
We have honesty & integrity
We carry temporary hot water systems so if for any reason it cant be fixed on the day you can get hot water now!






